6 Cardinal Rules of Resume Writing

To ensure your resume makes the best possible impression, it’s essential to meet six challenges regarding its presentation, format and content. These challenges and resume writers’ advice on solving them follow.

Presentation
You’ll need both a print and an electronic version of your resume. Each version has different visual issues.
Your print resume is considered your primary marketing document and its appearance is critical. To survive next to those of hundreds of equally qualified candidates, it must look sharp and dynamic. Don’t have it typed on an outdated word processor and printed onto plain bond paper, and don’t model it after resumes from years back, says Martin Yate, author of “Resumes That Knock ‘Em Dead” (Adams Media Corp., 2000). “Your resume must be current in its style, format and tone,” he says.
Give your document an up-to-date style that attracts attention. This doesn’t mean using an italic typeface, cute logos or an outrageous paper color. Instead, be conservatively distinctive. Choose a sharp-looking typeface such as Bookman, Soutane, Krone or Fritz, or, if your font selection is limited, the more prevalent Times Roman, Helvetica or Arial typefaces.
Unless you’re seeking a position as a graphic artist, don’t put logos or artwork on your resume. However, using horizontal rules to separate sections can give it an upscale look.
Your choice of paper color isn’t important, as long as it’s conservative–white, ivory or light gray. However, a little creativity is permitted. For instance, consider using light gray paper with a white border or light ivory with a darker ivory border. This is a classy treatment that attracts favorable notice.
Electronic resumes are “Plain Janes” that don’t need boldface, underlining or other type enhancements. In fact, using such embellishments may make an e-resume harder to read once it’s transmitted. If you need to emphasize a word, use capital letters to make it stand out, says Tracy Bumpus, executive director of RezAmaze.com Career and Resume Services in Austin, Texas. Also use a simple typestyle and lots of white space for readability.
Format
Format shouldn’t be your primary consideration when preparing a resume. Many job hunters make the mistake of trying to manipulate their information to fit a format they like, says Don Orlando, owner of the McLean Group, a Montgomery, Ala., resume-writing firm. “You can’t take an existing format and push your life into it,” he says. “It simply won’t work.”
Decide on a resume format after your text is prepared. Since each person’s career history, achievements and academic credentials are unique, their resume format should be as well. Review other resumes for ideas, but craft your document to “sell” only you.
When you start writing, concentrate on marketing yourself and don’t worry about the format. It’s likely that when you’re finished, the format you should use will become obvious. You’ll just need to change headings or margins, insert rules, bold or italic type or edit sections to fit your information more comfortably onto a page.
If possible, adhere to these formatting guidelines:

Don’t expect readers to struggle through 10- to 15-line paragraphs. Substitute two or three shorter paragraphs or use bullets to offset new sentences and sections.
Don’t overdo bold and italic type. Excessive use of either defeats the purpose of these enhancements. For example, if half the type on a page is bold, nothing will stand out.
Use nothing smaller than 10-point type. If you want employers to review your resume, make sure they don’t need a magnifying glass!
Don’t clutter your resume. Everything you’ve heard about “white space” is true. Let your document “breathe” so readers won’t have to struggle through it.
Use an excellent printer. Smudged, faint, heavy or otherwise poor quality print will discourage red-eyed readers.

When preparing your electronic resume, use these formatting rules:

Type all your information starting on the left-hand side of the page. Don’t center or justify any text. These formatting commands don’t transmit well electronically.
Length isn’t as critical for electronic resumes as it is for electronic documents. Instead of typing your technical skills in paragraph form, cite them in a list. Also type your key words in a list instead of in column format. They will be easier to read.

Spelling, Grammar and Syntax
Typographical errors signal job-search death. Recognize that resumes serve as your introduction to employers, and indicate the quality and caliber of work you’ll produce. An imperfect document isn’t acceptable.
Write your document in the active first-person tense, never the third person, and choose language that’s appropriate to the type of position you’re seeking. If you’re a mid-level manager, don’t use “Ph.D.” language. If you’re in line for CEO, COO or other top operating slots, use words appropriate to that level.
Proofread your resume not just once or twice, but repeatedly for typographical and wording errors. Then ask three to five others to review it, paying attention to your terminology and tone.
Content
Resumes aren’t job descriptions. Still, you may have seen some that included such descriptions as, “This position was responsible for purchasing, logistics, materials management and distribution.” Were you impressed with those?
Listing all your past employment isn’t necessary or helpful. And, if you list responsibilities, include their scope and your contributions. “Generalizations aren’t impressive,” says Shanna Kemp, owner of Kemp Career Services in Carrolltown, Texas. “A resume must include specifics—numbers, percentages, details—that communicate how well you performed in the workplace.” To highlight your strengths, develop strong, results-driven position summaries. Remember, recruiters won’t read between the lines for relevant information if you don’t spell it out.
And if positions you held 15, 20 or 30 years ago aren’t relevant to your current career path, delete or briefly summarize them at the end. For example, “Previous professional employment includes several increasingly responsible management positions with the ABC Co. and XYZ Corp.” Whether you include your dates of employment depends on your circumstances.
Focus
A resume doesn’t work if readers can’t quickly grasp who a candidate is and what he or she seeks to do. “In my recruiting practice, if I receive a resume and can’t immediately tell what the person does or what he wants, I’m finished with it,” says Peter Newfield, president of Retail Search of America and Career Resumes in Golden Bridge, N.Y. “I just don’t have the time.” Clearly and directly state who you are, with either of these strategies:
Strategy 1: Write a clear, well-defined objective. For example, you might say something like, “Seeking a challenging management position directing sales and marketing for a high-growth consumer products company.”
Strategy 2: Omit an objective and start with a “summary” or “career profile” instead. Unlike an objective, which states what you want, a summary describes what you know and quickly grabs readers’ attention. For example:
SENIOR SALES & MARKETING EXECUTIVE
Building Revenues & Market Share Throughout Global Business Markets
Dynamic 15-year career leading sales, marketing and service organizations throughout the U. S., Europe and Pacific Rim. Delivered strong and sustainable revenue gains in both emerging and mature business markets. Strong sales training and team leadership skills. Excellent qualifications in the information technology and telecommunications industries.
A summary eliminates the need for an objective because it usually indicates the type of position a candidate seeks. Don’t assume that stating your objective in a cover letter is sufficient. Cover letters and resumes must be able to stand alone.
Selling
A resume should be more than a list of past jobs. It should serve as a personal sales and marketing tool that attracts and impresses employers. Your qualifications, words, format and presentation must all be packaged to sell yourself.
“Sell the strengths and benefits you bring to the table,” says Louise Kursmark, owner of Best Impression Career Services Inc. in Cincinnati. “Your resume is your one opportunity to get noticed. Unless you focus on those great things you’ve done, an employer will never know.”
To create impressive descriptions, ask yourself not only what you did but how well you did it. Then sell your achievements, not your responsibilities.